Expert Consulting Services for Your Business
Fair Wear and Tear
We are dedicated to helping financial partners eliminate losses at the end of contract by helping implement clear and easy-to-follow "Fair Wear and Tear" policies and simple to follow processes so that both the supplier and customer feel fairly treated.
We can review your current processes and policies to ensure they are fit for purpose and easy to understand by both the customer and finance provider.
With professional and detailed processes in place, this leads to better condition machines returning, less customer complaints and less delay and cost in remarketing the assets.
Please feel free to contact us to have a confidential initial discussion so we can understand your needs and requirements.
Innovative Solutions for Complex Engineering Projects
Policy Writing
End of Contract Inspection
Return Conditions
We are here to help you develop and produce a clear and easy to follow policy, unique to your business and your assets types.
You know your assets and the applications they work in - now you can control how they return to maximise return values
Return Conditions
End of Contract Inspection
Return Conditions
Our team is experienced with a host of assets types and can build a set of return conditions that are based upon the different applications.
From light use to harsh environments like Waste, Salt or Corrosion, we can tailor return conditions that can be enforced and are achievable by the user.
End of Contract Inspection
End of Contract Inspection
End of Contract Inspection
We can offer practical support and guidance around in-life and end of contract inspection, so that any damage or contracted obligations are detailed and agreed at point of collection.
We offer bespoke inspection reporting tools with photographic evidence.
Positive Communication
Positive Communication
End of Contract Inspection
We offer help and support on how to communicate potential recharges in advance of return, giving the customers time to repair or budget for the cost of repair.
If the machine is returned in the agreed condition it will likely sell faster and for a better price, saving you stocking costs and making returning you a better return.
Customer Recharging
Positive Communication
Customer Recharging
We can help produce a recharge process that clearly presents the areas of damage or failure of contractual agreements in an easy to understand way.
We ensure that and costs are appropriate with photographic evidence.
Mitigation
Positive Communication
Customer Recharging
With over 30 years experience of dealing with Fair Wear and Tear from a variety of asset types and applications, we are able to offer help and assistance to either the finance company or customer with any legal disputes and offer Expert Witness support in court if necessary.