What is Fair Wear and Tear?
Fair wear and tear occurs when normal usage causes deterioration to a vehicle or asset. It is not to be confused with damage which occurs as a result of a specific event or series of events such as impact, inappropriate stowing of items, harsh-treatment, negligent acts or omissions.
The aim of a Fair Wear and Tear guide is to provide a user or customer with an accepted standard that defines the expected condition when a vehicle or asset is returned at the end of a lease or finance agreement. The guides also provide advice for best practice in vehicle maintenance and upkeep that will prevent unacceptable wear and tear from occurring.
All the above is generally fully understood but is difficult to enforce without having a clear policy document and a clear internal policy on strictness upon adherence going forward.
We have considerable experience of Fair Wear and Tear Policy writing, Policy disputes and can act as Expert 3rd party arbitrators. We can advise you as the supplier, the end user or the Finance company.
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